Attention Small Businesses In And Around Cleveland

Is Your Computer Support Guy Treating You Like A "Bad Date"?

Not returning your calls fast enough? Constantly missing deadlines? Not fixing things right the first time? Never following up on your requests?

We want to give you 2 FREE hours of computer support to resolve any IT or computer issue you have to prove we can do a better job than your current IT Services Company.

  • Activate My 2 Free Hours of Computer Support

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Call Us Today At 216-382-4900

25thAnniPatch_904 Reasons to Trust Direct Connect Computer Systems to Support Your Computer Network

REPUTABLE
Since 1992, we have built our business on the referrals of Cleveland’s small business owners. Our proudest accomplishment is the large number of long-term small businesses who are still with us today.

QUICK RESPONSE
A live person will always answer your call during normal business hours and on the weekends. With the ability to immediately resolve many issues remotely, there’s no need to wait for a technician to travel to your location.

PEACE OF MIND
We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and on running your business, not on your IT systems, security and backups.

GUARANTEED
Quite simply, if you are not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you for it.

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Solutions for Small Businesses

Managed Services

One company handling all of your technology needs allowing you to focus on your business.

Data Backup & Recovery

Make sure your staff can recover quickly from hard drive failures and lost or stolen laptops.

Hosted Exchange Services

Use business-grade, fully mobile email, shared calendars and contacts for you and your staff.

Email Archiving

Email Archiving helps to preserve, protect, and recover your email. It's secure, searchable, and easy to setup and use.

See what other business owners are saying about us…

With Direct Connect, you can’t go wrong. They make our technology work and it’s one less thing for me to think about.

It was critically important to find a trusted IT partner who would protect the confidential data that our law practice values.  Direct Connect put my concerns to rest. With their Managed Services Plan, Direct Connect manages all of our technology and provides unlimited support.  I know that Jim and his team are protecting our data, backing up our systems, updating…. they are taking care of everything, and everything just works.  With Direct Connect, you can’t go wrong. They make our technology work and its one less thing for me to think about.

t3 Russo, Rosalina & Co., LPA
Direct Connect Computer Systems
5 / 5 stars
Direct Connect responds quickly and gets the job done.

Our biggest issue with our previous IT service provider was response time. With Direct Connect, they respond quickly to any computer issues we have and get the job done. The MSP Pro Plan has taken the responsibility of managing technology away from our office manager and marketing director and into the hands of Direct Connect. We have been pleased with their abilities and feel their service plans are a great value.

t2 Evolution Capital Partners
Direct Connect Computer Systems
5 / 5 stars
“Hiring Direct Connect is like having a trusted in-house IT department.”

Before we started working with Direct Connect, our technology was not effectively supporting our office.  Direct Connect brought us into the 21st century and continues to keep our business running efficiently.  It brings me piece of mind to know that they are managing our technology for us and I can call them anytime for support.  It’s like having a trusted in-house IT department.  Direct Connect stays on top of industry trends and looks for ways to cut costs and find even better services.  Bottom line is I trust their recommendations!

t5 Kathryn T. Joseph & Associates, Inc
Direct Connect Computer Systems
5 / 5 stars
“I let Direct Connect worry about technology for us, so we can focus on our business.”

Before Direct Connect started working with us we were in the dark with technology.  I was referred to Direct Connect and right away found that they were easy to work with and trustworthy.  Now Direct Connect manages all of our technology from top to bottom and keeps us up-to-date. They are attentive with any issues that arise and are proactive with recommending solutions for the future.  I let Direct Connect worry about technology for us, so we can focus on business.

t1 Gross & Co CPA Inc
Direct Connect Computer Systems
5 / 5 stars
Direct Connect makes sure our computers are backed up and secure. They think about it so I don’t have to.

When it comes to technology, if you don’t trust your IT partner, you could be in trouble!   I've been with Direct Connect over 20 years and trust them to manage all of my technology. They understand my business needs and make sure our computers are backed up and secure. They think about it so that I don’t have to.

t4 McGinty Hilow & Spellacy CO LPA
Direct Connect Computer Systems
5 / 5 stars