We provide custom IT solutions to ensure you get the most from your technology!
Here are 7 reasons you can depend on Direct Connect to keep you and your business up and running:
- Peace Of Mind - We watch over your entire network, taking the management and hassle of maintaining it off your hands. This frees you to focus on your customers and on running your business, not on your IT systems, security and backups.
- Quick Response – A live person will always answer your call during normal business hours, extended business hours, and even weekends! We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
- Reputable – Direct Connect Computer Systems has been around since 1992 as a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
- Customer Service – Direct Connect was built on the foundation of exceptional customer service. Today our technicians continue to pledge to deliver prompt and reliable service while making sure that each problem is resolved to your satisfaction. We are serious about creating more efficient and effective operations for you and your staff.
- Proactive – Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management software, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
- No Tech Talk – You deserve to have your questions answered in layman’s terms. Our technicians will clearly explain what is happening so you understand.
- 100% No-Small-Print Satisfaction Guarantee - Quite simply, if you are not happy with our work, we’ll do whatever it takes to make it right to YOUR standards without charging you for it.