Cuyahoga and Lake County Law Firms

Are You Looking For A Trustworthy IT Support Source to Give You Systems That Just Work?

  • Law Firms Have Been Our Specialty For Over 28 Years
  • We Answer Our Phones Live 7-Days A Week
  • We Do Business With A Hand-Shake
  • Your One Call Really Can Do It All

Call Now: 216-382-4900

Call Us Today At 216-382-4900

Top 9 Reasons to Choose Direct Connect Computer Systems


A Trusted and True Partner
We’ve been partnering with law firms for 28 years and understand your day to day IT needs. One of our proudest accomplishments has been supporting firms who have been with us over 24 years.

Live Phone Support and Fast Response Time
We answer our phones live 7-days a week, which means we deliver a fast response to IT support.

Peace of Mind
Which means, you get systems that just work! You never have to worry that a virus has spread, or a backup has failed to perform while we’re monitoring your network 24/7/365.

Easy to Do Business With
We do business with a hand-shake, which means you’re not locked into long-term contracts.

Affordable, Fixed-Cost, Tailored-to-Your-Needs Support Options
Which means, we don’t nickel-and-dime you! We offer flexible, fixed-cost, right-fit plans for your budget.

Risk-Free Guarantee
Which means, if you are not completely convinced we are the right IT company for you at any time, we will transition you to one that is, for free, no questions asked.

One Call, Really Can Do It All
Which means, we take care of your technologies so you can focus on your clients. We handle all aspects of your IT infrastructure including hardware and software management, third-party vendor relationships, and any other network-related technology needs.

Security is Paramount
Which means, we’ve got your back! At Direct Connect, we follow and enforce Security Best Practices for all our clients, as well as internally. We educate our team and our clients on cybersecurity to keep networks safe.

Safe On-Site and No-Touch Remote Support
We accommodate the current needs of your organization. Which means, we diligently use proper PPE (masks/gloves/hand sanitizing) when providing safe on-site service and practice no-touch remote support whenever possible.

See What Other Law Firms Are Saying About Us…

Business as Usual During the Pandemic

Having Direct Connect’s managed services for almost 25 years, our business continued uninterrupted and without any issues whatsoever during the pandemic.

It’s amazing to print documents from my office computer directly to my home printer without saving the documents first and emailing them to myself. 

There is such comfort knowing Direct Connect is continually monitoring and supporting our business and ensuring that we are as technologically advanced as possible.

Kathy T. Joseph, Esq. Kathryn T. Joseph & Associates
Trustworthy IT Support Source

As is the case with any service Direct Connect has ever provided over the past 15 years, their team provided prompt and professional service at the onset of the pandemic. We had zero interruption to our staff and more importantly our need to service our clients. 

Jim and Sonya and the staff at Direct Connect are a trustworthy IT support source and more importantly are trustworthy and outstanding individuals. 

Joseph K. Rosalina, Esq. Russo, Rosalina & Co. LPA
Everything Works – Consistently!

Our entire firm relies on solid email and internet services.  Since hiring Direct Connect, everything works - consistently!

Having been through several IT firms in my career, none were able to provide the comprehensive approach to our particular IT needs, nor the prompt and respectful support like Direct Connect.

Direct Connect is responsive to our questions and concerns, and treats us with courtesy and professionalism – traits seemingly lost in an IT industry dominated by know-it-all techs with bad attitudes.

Brian J. Halliday, Esq. Partner, Co-Director
Green and Spiegel Midwest LLC

Not Ready To Call Us Just Yet?

If so, we would at least like to send you a copy of our recently published report, 21 Critical Questions Every Law Firm Should Ask Their IT Company Before Signing a Contract for Support.

This report will arm you with insider information and critical questions you should ask any IT company BEFORE giving them access to your company's network.

Simply fill out the form here and download your copy today!

21 Questions
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